Terms & Conditions
1. Deposit
A $2,000 deposit is required to confirm the booking, and is requested within 14 days of any tentative booking, or the acceptance of the quote, referenced by the initial viewing date. The Terms and Conditions are to be signed by the Patron and management of Springfield House Function Centre to complete the booking process. The management of Springfield House Function Centre reserves the right to cancel any booking where the deposit and signing of terms and conditions is not done within 14 days. All credit card payments incur a fee of 1.5%.
2. Cancellations
Payment of a deposit denotes acceptance of our terms and conditions. If the Patron cancels the confirmed booking for any reason Springfield House will retain the full deposit. If a cancellation is made within 1 month of the confirmed booking, Springfield House will retain any monies paid. All cancellations must be confirmed in writing by the Patron to be effective. Deposits are non transferable. All cancellations must be confirmed in writing by the Patron to be effective.
3. External Suppliers bookings / In house services
In the event that there are any advance bookings made by the management of Springfield House Function Centre on behalf of the Patron (for example for entertainment, hire cars or flowers), if these are cancelled either as part of a total cancellation, or due to changes in arrangements required by the Patron, a charge will be payable by the Patron which shall cover all Springfield House’s associated costs. All in house services are non-transferable and include DJ, MC, chair covers and sashes, Cake (when included in package), and in house table centres.
4. Price Variation
The management of Springfield House Function Centre reserves the right to amend or change the pricing in the event of cost changes beyond their control, whilst making every effort to honour the original agreed price. Any cost increases will be fully justified in writing.
5. Payment
50% of the balance must be made 1 month prior to the event with the remaining balance due 5 working days prior to the function date.
6. Final Numbers
Final numbers shall be confirmed at the time of final payment. After this they may be increased but not decreased by the Patron in the days prior to the event. Minumum numbers of guests apply on all packages . Where minimum numbers are not met, a room hore fee will be charged. No refunds will be made if the actual numbers are less than the final numbers.
7. Security
The client will pay a fee of $150.00 for security services where there are less than 100 guests, and $300.00 for security services where there are more than 100 guests. A security deposit of $1,000.00 is required where there are 10 children or more. A security deposit is also required for school formals, 18th birthday parties, christenings, and Holy Communions
8.Menu selection
The Patron is to confirm the menu selection at the time of final payment
9.Timing
The Patron agrees to begin the function at the scheduled time and agrees to have the guests, invitees and other persons vacate the designated function areas at the agreed completion time. A labour and service charge is applicable for the function continuing after the agreed completion time at $1000.00 per hour or part thereof.
10. Public Liability Notice
All external suppliers and their staff whether engaged on behalf of, or directly by, the Patron must be covered by public liability insurance including, but not limited to caterers, live bands, entertainers, flower decorators, musicians, cake suppliers, staging coordinators, car hire, photographers and video-graphers. Springfield House accepts no responsibility for any products or services supplied by external suppliers whether engaged by, or on behalf of the client. All suppliers engaged by the client must ensure that all electrical equipment has been tag and tested.
11. Insurance
The management of Springfield House Function Centre will take all reasonable care, but accepts no responsibility for any loss of personal material, or damage to merchandise or other property in the function centre prior to, during or after functions. It is recommended that the Patron take out specific insurance cover for this.
12. Damage or Loss
The Patron is financially liable for any damage sustained, or loss incurred, to the function centre’s property, fixtures or fittings, whether through their own action or through the action of their guests, contractors or sub contractors.
13. Liquor
Liquor may not be brought into the function centre for consumption unless the management of Springfield House Function Centre provides prior written consent. By law, it is illegal to remove liquor from Springfield House Function Centre’s premises
14. Furnishings
No furnishings are to be moved, or removed from Springfield House Reception Centre, carpark, or gardens. Guests desiring to bring in their own furnishings must get prior approval from the management in writing. Any furnishings requiring nails, tacks, hooks, Blue tac, or tape will not be allowed. Springfield House may decide at any time to change the furnishings or lay out of Springfield House at any time at their discretion.
15. Children
Children are very welcome at Springfield House. However, parental or adult supervision must be provided at all times, and children are not to be allowed to roam freely on the premises. Springfield House staff are not available to look after any children at any time. Where there are children, an adult must be assigned to look after the children, and remain with them for the duration of the function. This includes while the children are seated, an adult must be seated at the table with them. Springfield House accepts no responsibility for any children brought onto these premises.
17. Self catered functions
All self catered functions agree to pay a cleaning fee of $200.00 where the kitchen is not left in a satisfactory condition.
The Management of Springfield House draws the Patron’s attention to the
RESPONSIBLE SERVICE OF ALCOHOL POLICY
We are governed by “responsible service of alcohol” therefore we reserve the right to cease or suspend service & supply of alcoholic beverages at any time, should we feel the need to do so.
We have a zero tolerance policy for intoxicated or aggressive guests.
I have read and ACCEPTED the above terms and conditions on behalf of the Patron
SIGNATURE: ……………………………………
PRINT NAME:…………………………………… DATE……………………………
Accepted on behalf of the management of Springfield House Function Centre
DEPOSIT AMOUNT PAID……………………………………………….
SIGNATURE: …………………………………….
PRINT NAME:…………………………………… DATE……………………………
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